Licensed HVAC Technicians | 24/7 Emergency Service | Upfront Pricing | 100% Satisfaction Guarantee
Around the Clock!
Monument sits on the Palmer Divide at the north end of El Paso County, and cooling equipment here has a harder life than the brochure assumes. Thin air at this elevation, a short, intense cooling season, and hail that rolls off the Divide most summers all damage condensers that nobody checks until the house stops holding temperature.
We are Around The Clock Heating, Air Conditioning, Plumbing, and Electric. Our crews run up I-25 from the Colorado Springs shop, so Monument and the Tri-Lakes area are a short dispatch. We measure rather than assume, provide quotes before starting work, and are available 24 hours a day, 365 days a year. See all of our air conditioning services.
Common AC Problems We Solve in Monument, CO
Monument’s altitude, intense summer sun, and sharp temperature swings stress residential AC systems. At Around The Clock, we diagnose and repair the cooling problems local homeowners face most often.
- AC Not Cooling: When your home stays warm even though the system runs, we check airflow, refrigerant levels, electrical components, coils, and the thermostat to identify the cause.
- Frozen AC Coils: Low airflow, restricted filters, or refrigerant problems can cause the evaporator coil to freeze. We find the cause instead of just thawing the system and returning it to service.
- AC Short Cycling: If your AC repeatedly starts and stops during Monument’s summer heat, we diagnose and fix the equipment issues that cause it to cycle.
- Weak Airflow: Rooms warmer than the rest of the house may indicate restricted filters, duct issues, blower problems, or inadequate airflow.
- AC Leaking Water: We find the source and repair it before moisture causes more damage.
- AC Making Strange Noises: Grinding, buzzing, rattling, or squealing should not be ignored. We inspect motors, fans, electrical parts, and other moving components to find the cause.
Why Hail Is the Repair Nobody Books
Ask a Monument homeowner what damaged their air conditioner, and almost no one says hail. Yet it is one of the most common causes we find.
The National Weather Service in Pueblo documented a June 13, 2018 storm that dropped 3.0-inch hail over the southern Colorado Springs metro, with damage estimated near $169 million. Roofs and windshields get inspected after storms like that. The condenser beside the house does not.
Hail flattens the soft aluminum fins on the coil. Airflow collapses, head pressure rises, and the system still blows cool air but fails to reach the setpoint on a hot afternoon.
Our diagnostic starts outside. Combing fins back costs much less than the compressor failure that follows.
What Monument Homeowners Say About Our AC Repair
Andres Was Here in Less Than an Hour and a Half, I Called at Almost 8 pm
Becca called late one evening with a dead air conditioner, expecting to wait until morning. Andres came that night, walked her through the system, and explained the repair options with their trade-offs.
“Wildly great experience thus far…. Andres was here in less than an hour and a half (mind you I called at almost 8pm). I 100% didn’t think anyone would be here tonight. Andres was so helpful! He showed me all the things: what was good and what was not so good with our system. Then explained the pros and cons of each option for repairs to explore…”
Read Becca’s full Google review.
Explaining what’s right and wrong with your system and presenting options in plain language is what we bring to every service call in Monument.
Our AC Repair Process in Monument
1. Confirmed window. We provide an arrival window instead of a full day and call before we set off.
2. Outside first. We check coil condition, fin damage, clearance, and the contactor because that is where Monument systems most often fail.
3. Measured diagnosis. Temperature split, static pressure, superheat and subcooling, and amperage draw on the compressor and fan.
4. Written options. We provide the fault, the fix, the price, and, where relevant, the replacement number beside it. Then you decide.
5. Repair and verify. A repair is not finished until the system has run and the numbers confirm it. Performance is tested, not assumed.
Book AC Repair in Monument Today
If your system does not reach setpoint, trips its breaker, or sounds different than last summer, get it inspected before the next hot stretch. We are available 24/7 and handle maintenance and replacement across Monument, Palmer Lake, Woodmoor, Gleneagle, and the Tri-Lakes.
What Monument Homeowners Get With Around The Clock
- Local experience and expertise. Experience in solving local AC problems.
- A measured diagnosis, not a guess. Superheat, subcooling, static pressure, and amperage are read and recorded so you have numbers to hold us to.
- A price before work. You approve a written figure before the technician starts. No meter running and no pricing discovered halfway through.
- Licensed in Colorado. LIC #26680 and EC.0103528, and we carry insurance.
- Around the clock means around the clock. We dispatch nights, weekends, and holidays, 365 days a year.
- Repair priced against replacement. When both are viable, you see both numbers and learn when repair is the better buy.
- 100% satisfaction guarantee. Founded by local tradesmen with more than 25 years in the trade.
How quickly can you reach Monument for an AC repair?
Same day in most cases and around the clock for anything urgent. Our shop is in Colorado Springs, a short run north on I-25, so Monument is inside our normal daily route rather than an outlying trip. You get a confirmed arrival window rather than a day of waiting and a call before the technician sets off. Calls are dispatched by urgency, so tell us if the house has no cooling at all rather than if the system is running poorly.
Does Monument's elevation affect how an air conditioner performs?
It does, and it changes how the system should be diagnosed. Air here is less dense, so a given volume carries less heat away from the coil. That shifts the temperature split you should expect and the pressures a technician reads. Someone working from sea-level assumptions can look at a correctly charged system, decide it is low, and add refrigerant it does not need. Overcharging reduces capacity and shortens compressor life. The wrong diagnosis leaves you worse off than before the visit.
Can hail really damage my air conditioner without me noticing?
Yes, and it is common here. The coil is a wrap of soft aluminum fins, and hail flattens them without leaving the obvious dents you would see on a car. Airflow drops, head pressure rises, and the system runs longer while cooling less. If you had a storm last summer and the system has felt weaker since, have the coil inspected. Flattened fins can usually be combed straight and the coil cleaned, which is a far smaller job than the compressor failure that follows if left.
Should I repair my AC or replace it?
It depends on age, refrigerant type, and what failed. Capacitors, contactors, fan motors, and control boards are almost always worth repairing. A failed compressor or a leaking evaporator coil on an older system is usually where replacement wins. Refrigerant is the quiet factor since systems built before roughly 2010 run R-22, which is no longer produced and now carries a price that changes the math on any leak repair. You get both numbers with the reasoning, and we will not use a hot week as leverage.
Why does my AC work in the morning but not in the afternoon?
That pattern means the system is short on capacity rather than broken outright. On a mild morning, the load is small enough to keep up. By late afternoon, with sun on the west side of the house, it is not. The usual causes are a dirty or damaged condenser coil, restricted airflow, or a charge that has drifted. All three are measurable, which is why this is a diagnosis rather than a guess. All three are cheaper to correct than to live with.
Do you charge extra for evenings, weekends, or holidays in Monument?
We are available 24 hours a day, 365 days a year, and you get the price before any work begins, whatever the hour. Ask when you book, and you will receive it in writing before the technician starts.